FAQ
Age limit?
12 years old to 75+ years old. If you can stand, walk a little, be able to step up an eight inch step, and have use of your left hand, you can ride. Final age approval will be determined by the tour guide.
Kids?
Yes, We will determine if they are capable, based on size, weight, ability. We have had as young as age 10 ,( Local rides ) please call for specifics. All riders must be at least 60 lbs. and 4 feet tall.
Weight?
Not a problem ! Jerome Bettis has ridden on our Segway twice ! Even if you're trying out for the team, the Segway can handle it.
Weather?
Our rain policy: " It rarely rains all day in Pittsburgh" we will make a final decision 1 hour before tour times if we need to cancel and rebook a new tour time & date OR We may move the time to avoid the bad weather. We work closely with our clients to make any changes comfortable. We do carry ponchos in case we get a sprinkle while on tour The Segway is waterproof, but we want to be comfortable too!
Cancellation ?
Changes or cancellations must be made at least 48 hours prior to your scheduled tour. This is extremely important for weekend bookings, where a deposit is necessary or for large groups during the week.
